Policies

Copyright Notice


General: 

All artwork, images and other content on this site are under copyright and the sole property of Alen Clo. Images may not be copied, published, distributed or sold without written permission by Alen Clo.

If you would like to feature Alen Clo work on your blog, magazine, or website, first of all thank you! Please contact Alen Clo first and be sure to include a credit specifying that Alen Clo is the artist in addition to providing a link back to the source of Alen Clo's image.


Online Shop: 

Alen Clo work is available for sale on her store hosted by Squareup International Ltd as original artwork, art prints and other products. The sale of an original illustration, art print, or other item does not transfer rights of any kind to Alen Clo's images. Alen Clo retains the rights to reproduce any and all artwork she makes, the buyer may not reproduce the artwork in anyway without Alen Clo's written permission.


Commissions: 

I accept custom illustration requests on a commission basis for an agreed upon fee. Unless otherwise outlined in the Artist's Agreement for the commissioned project, I retain all rights to the commissioned work. Even if the client purchases usage rights for an additional fee, I still retain the right to use all illustrations created on a commission basis for the purposes of promoting my work. Promotion includes but is not limited to sharing my work via my website, portfolio, blog, and social media.




Privacy Policy 


Personal Data You Provide

Your privacy is important to us. By providing personal information such as your name and email address by completing the forms on this website, you agree to us contacting you with regard to the information provided.


Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out).


How We Use Your Personal Data

We use the data you provide via this website to:


  • communicate with you, for example: we use contact details such as email addresses or phone numbers  when responding to enquiries made using online forms
  • monitor website trends, for example: we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used
  • operate our business more effectively, for example: we seek feedback and use this to help improve our service.


Our ‘Lawful Reasons’ for Processing Your Personal Data

The General Data Protection Regulation (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six ‘lawful reasons’ we are relying on when we process your personal data: we operate on the basis of ‘consent’ when sending newsletters (you won't be sent a newsletter unless you have explicitly opted in to receive one) ... and we operate on the basis of ‘legitimate interest’ when communicating with you in other ways (e.g. when responding to your enquiry).


How Long We Keep Personal Data

Personal data may be stored by the website for a period of up to 90 days (other than Google Analytics which is stored for up to 14 months) after which time it is removed automatically.


Transfer of Personal Data

From time to time we may pass personal data such as your name and email address to other services that we use to send out newsletters (Mailchimp) and other communications (both electronic and print) such as Twitter which may have servers in USA. However, your personal data will never be sold to any organisation.


Right to be Forgotten

Also known as Data Erasure, the right to be forgotten entitles you to have your personal data deleted from our database if you so request. Please contact us on alen.c@alenclo.com to ask us to action this process.


Data Access Requests

If you would like a copy of the data held on you, then please contact alen.c@alenclo.com and we will provide full details.


Questions

In the first instance we hope you will contact us directly with any questions you may have (contact details are displayed prominently on this website). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO): https://ico.org.uk/concerns/


Our Use of Google Analytics

We use Google Analytics to monitor how our website is being used so we can make improvements. Our use of Google Analytics requires us to pass your IP address to Google (but no other information). Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services. In particular, Google may use the data collected to contextualise and personalise the ads of its own advertising network. For related information, see:


 


Cookie Policy


Our site uses cookies from Google to deliver its services and to analyse traffic. Your IP address and user agent are shared with Google, together with performance and security metrics, to ensure quality of service, generate usage statistics and to detect and address abuse.


Information About Our Use of Cookies

The 1-Minute Guide
Interested in this issue but short of time? Here’s what we think you need to know:


  • We use cookies to make our website easier for you to use
  • We use cookies to help stop our online-forms from being used to send spam-email
  • We use cookies to monitor usage so we can spot trends and make improvements.
  • We DO NOT use cookies to identify individuals (and never will)
  • We DO NOT store personal information in cookies


We believe that our use of cookies is very necessary for the smooth functioning of our website. We do not believe that they pose any threat to your personal privacy or online security and we recommend that you ‘allow’ cookies. If you ‘disable’ cookies, the interactive functions of the website will not operate (data-submission using forms, as well as user-registration, user-login, and many other features of the website cannot work fully without using cookies).


Information About What Cookies Are Set



You can see a list of the types of cookies used by Google and also find out how Google and their partners use cookies in advertising. Gloogle's privacy policy explains how Gloogle protects your privacy in their use of cookies and other information.


More Detailed Information


Is this GDPR or PECR?

The original EU legislation that became known as the ‘E-Privacy Directive’ was published in 2003 and implemented as European Directive No 2002/58/EC, which was then amended by Directive 2009/136/EC that included a requirement to seek consent for cookies and similar technologies. The EU Directive entered UK law on 26 May 2011 as the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 – often referred to as PECR – and this is still in force today. PECR sits alongside the more widely known GDPR legislation: both are regulated by the Information Commissioner's Office (ICO) www.ico.gov.uk.


What Are Cookies?

A cookie is used by a website to send 'state information' to a user’s browser and for the browser to return the state information to the website. The state information can be used for authentication, identification of a user session, user preferences, shopping cart contents, or anything else that can be accomplished through storing text data on the user’s computer.


Cookies cannot be programmed, cannot carry viruses, and cannot install malware on the host computer. However, they can be used to track users’ browsing activities, which was a major privacy concern that prompted European and US law-makers to take action.
Cookies are used by most websites for a variety of reasons – often very practical reasons to do with the operation of the website. However, they are also used to monitor how people are using the website (which pages are visited and how long is spent on each page). Each ‘visitor session’ is tracked even though no effort is made to try to identify them in person.
The new legislation now states that users must be able to opt-out from having cookies stored on their computers.


What Happens If You Opt Out

If you decide to disable cookies, we record this so you don’t get asked the question again. You will find that most of the website works as expected, although functions that rely on cookies are obviously disabled. These functions include using online forms (e.g. our enquiry form) or any feature that requires login. We use a cookie to remember your cookie preferences, which has a couple of consequences:


  • If you delete all your cookies you will have to tell us your preference again
  • If you use a different device, computer profile or browser you will have to tell us your preference again.

Changes to this Privacy Policy

Alen Clo reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If Alen Clo makes material changes to this policy, she will notify you here that it has been updated, so that you are aware of what information is collected, how it is used, and under what circumstances, if any, it is used and/or disclosed.


Contacting us

If you have any questions about the Privacy Policy, what Cookies are set, the practices of this site, or your dealings with this site, please contact Alen Clo by email on alen.c@alenclo.com
This document was last updated on the 13th November 2020